Delivery

1. The order can be picked up at CADCAM4Dental or sent by the shipping company. The company that performs the delivery is TNT. Unless stock breakdown, orders will be despatched within 1 day after payment receipt.

2. To the order are added the costs of postage: in Portugal Continental, a fixed charge of € 5,50 + VAT up to 5 Kg by shipping.

3. When sending orders to the archipelagos of Madeira and Azores or foreign, the means of transport to be used, as well as the costs to be collected, will be studied on a case-by-case basis.

4. All shipments delivered by the shipping company must be visually inspected upon delivery and confirmation of the number of packages. In case of an anomaly, a safeguard should be placed on the Transport Guide, stating “Reservations on Delivery” plus detailed information (eg: torn and/or wet packaging, missing volume, signs of violation).

The safeguard in the Transportation Guide is crucial to initiate the compensation process in case of damage/loss and replace the material at no cost. If a reservation has not been made, CADCAM4Dental can not assume the loss being this customer’s entire responsibility.

5. When the anomaly is confirmed, the situation must be immediately reported to CADCAM4Dental on the day of receipt of the shipment, by telephone 229 406 241 or the contact form.