Cancellation and Return

1. The process of canceling or returning an order is treated on a case by case basis by CADCAM4Dental. The request must be made in writing through the contact form, up to 15 days after the receipt of the order, and the cancellation or return of the merchandise instructions will be answered and defined by CADCAM4Dental.

2. Whenever possible, the return of the payment should be made in the same way as it was carried out. If this is not possible, the User must provide proof of payment and account or card title, in order to make a return by bank transfer.

3. CADCAM4Dental commits to repay the User within a maximum period of 15 days.

4. The returned products must be in perfect conditions of sale, that is, in the same state in which they arrived at the User’s hands, without having been used or presenting any anomaly or damage.

5. Orders returned to collection will not be accepted. The value of the transportation will only be refunded in cases where the order was sent incorrectly or if the product is defective.

6. If the value resulting from the exchange of products of an order is lower or higher than the initial value of the order, the conditions of correctness will be indicated by CADCAM4Dental.